Home - Anicalls

ServiceNow Workflow and Flow Designer

Driven by Dedication: Dedication drives us. At Anicalls, every professional, every solution, is a testament to our unwavering dedication to IT brilliance.

Watch Video

On Boarding Process

1
Job description

Providing a clear and comprehensive overview of the role's responsibilities and expectations.
2
Curated Talent Shortlisting

Thoughtfully selecting and presenting a tailored pool of skilled candidates.
3
In-depth Consultant Engagement

Engaging candidates in thorough discussions to understand their expertise and alignment with client needs.
4
Seamless Integration into Client Team

Ensuring a smooth transition and effective collaboration as the consultant becomes an integral part of the client's team.

Ready to staff ServiceNow Workflow and Flow Designer?

A ServiceNow Workflow and Flow Designer should have a strong understanding of business process automation, ServiceNow platform capabilities, and scripting languages that ServiceNow supports. Practical communication skills, problem-solving abilities, and attention to detail are also critical for success in this role.

Roles & responsibilities

Workflow Design

Understand business processes and requirements to design and implement workflows in ServiceNow using the Workflow Editor.

Flow Creation

Leverage the Flow Designer to automate routine tasks and processes in ServiceNow, ensuring tasks are routed and managed efficiently.

Integration with Service Catalog

Integrate workflows with the Service Catalog to automate and manage request fulfilment processes.

Optimization:

Continuously assess existing workflows and flows for optimization opportunities to enhance efficiency and user experience.

Debugging & Troubleshooting

Investigate, diagnose, and resolve any issues related to workflows and flows, ensuring minimal disruption to end-users.

User Training

Train stakeholders and users on new or updated workflows and flows, ensuring they understand the process and any related changes.

Collaboration

Work closely with ITSM, ITOM, and other ServiceNow module teams to ensure cohesive and integrated solutions.

Custom Scripting

Where necessary, develop custom scripts to extend the capabilities of workflows and flows, meeting unique business requirements.

Performance Monitoring

Monitor the efficiency and response time of workflows and flows, ensuring they perform optimally and meet business needs.

Benefits With Anicalls

Access to Vetted Talent

Save valuable time and resources by accessing a pool of candidates that have already undergone rigorous skill and background checks. Anicalls ensures that you receive profiles that align with your expectations and needs.

Tailored Matchmaking

Our advanced algorithms and expert consultants collaborate to provide bespoke matchmaking, ensuring that potential candidates not only fit the skill requirements but also resonate with your company's culture and ethos.

Global Reach

Anicalls extends beyond geographical boundaries. Source talent from a global pool, ensuring diverse perspectives and expertise for your projects.

Time-Efficient Hiring

Reduce your time-to-hire significantly. Our streamlined processes ensure that you find the right candidate faster, minimizing project delays.

Flexible Hiring Models

Whether you need permanent employees, contract-based workers, or temporary staffing solutions, Anicalls offers a variety of hiring models tailored to your unique business requirements.

Our Commitments

Guaranteed Talent Satisfaction

Flexible Engagement Terms

Performance Review Report Policy

Client Success Stories

"Anicalls has been an invaluable partner in our IT initiatives, particularly in RPA skills. Their expertise and seamless integration have significantly enhanced our operations. The team's professionalism and dedication have exceeded our expectations."

Rand Merchant Bank

"Anicalls’ remote IT support services, particularly in Oracle, have provided us with the flexibility and efficiency we needed. Their commitment to excellence and thorough understanding of our needs have made them a trusted partner."

iOCO

"The team at Anicalls is highly skilled and responsive, especially in Oracle Apps DBA. Their support has been crucial in managing our IT infrastructure effectively. Their comprehensive approach to IT solutions has greatly benefited our business."

KPMG

"We have been impressed with Anicalls’ ability to deliver customized IT solutions in Oracle Apps that meet our specific needs. Their remote services have been seamless and have greatly improved our operational efficiency."

Tiger brands

"Anicalls stands out for their exceptional service and expertise in .Net & SQL Development. Their ability to find the right talent quickly has been instrumental in the success of our projects. We are grateful for their support and partnership."

Clientele

"Partnering with Anicalls for IT niche combinations has been a strategic advantage for us. Their deep understanding of the IT landscape and ability to provide top-notch talent has been critical in achieving our goals. We look forward to continued collaboration."

IBM

"Anicalls has consistently provided us with highly skilled IT professionals in IT niche combinations who have seamlessly integrated into our teams. Their commitment to quality and efficiency is commendable, and we highly value our partnership with them."

Deloitte

"Anicalls has been a reliable partner in our IT endeavors, particularly in IT niche combinations. Their expertise and ability to deliver tailored solutions have significantly contributed to our success. We appreciate their dedication and look forward to future collaborations."

Standard Bank

Workday
Human Capital Management