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Journey Builder Specialist (Salesforce)

Navigating the Digital Era: With Anicalls, the path to digitalisation becomes clear and compelling. Let us help you navigate this transformative journey.

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On Boarding Process

1
Job description

Providing a clear and comprehensive overview of the role's responsibilities and expectations.
2
Curated Talent Shortlisting

Thoughtfully selecting and presenting a tailored pool of skilled candidates.
3
In-depth Consultant Engagement

Engaging candidates in thorough discussions to understand their expertise and alignment with client needs.
4
Seamless Integration into Client Team

Ensuring a smooth transition and effective collaboration as the consultant becomes an integral part of the client's team.

Are you looking for Journey Builder Specialist (Salesforce)?

A Journey Builder Specialist is central to crafting seamless, personalized experiences for customers, guiding them from initial awareness to brand loyalty. They leverage the power of Salesforce Marketing Cloud to create data-driven, effective journeys that resonate with the target audience and drive desired outcomes.

Specializes in Salesforce Marketing Cloud's Journey Builder tool. Anicalls's consultants design, build, and optimize customer journey maps, ensuring personalized and timely engagement strategies for different customer segments.

Roles & Responsibilities

Journey Strategy Development

Work closely with marketing and sales teams to understand customer personas, segments, and touchpoints, and craft effective customer journeys accordingly.

Platform Expertise

Utilize Salesforce Marketing Cloud’s Journey Builder to design, implement, and optimize complex customer journeys.

Data Integration

Ensure seamless integration of data sources to feed into Journey Builder, working with data architects and integration specialists.

Personalization

Use data-driven insights to personalize customer interactions across different channels.

Multichannel Coordination

Ensure that customer journeys span across various channels including email, social media, mobile, web, and offline touchpoints.

Testing & Optimization

A/B test different journey variations to understand what resonates best with different segments and continuously refine strategies based on feedback and analytics.

Monitoring & Reporting

Track the performance of customer journeys, using analytics tools to measure engagement, conversion, and other KPIs. Provide regular reports and insights to stakeholders.

Troubleshooting

Quickly identify issues within customer journeys and adjust or fix integrations, workflows, or automations as needed.

Stay Updated

Keep abreast of new features and best practices within Salesforce Marketing Cloud and the wider digital marketing ecosystem. Collaboration prate with a cross-functional team, including content creators, designers, developers, and strategists, to ensure that the customer journey is holistic and cohesive.

Benefits With Anicalls

Access to Vetted Talent

Save valuable time and resources by accessing a pool of candidates that have already undergone rigorous skill and background checks. Anicalls ensures that you receive profiles that align with your expectations and needs.

Tailored Matchmaking

Our advanced algorithms and expert consultants collaborate to provide bespoke matchmaking, ensuring that potential candidates not only fit the skill requirements but also resonate with your company's culture and ethos.

Global Reach

Anicalls extends beyond geographical boundaries. Source talent from a global pool, ensuring diverse perspectives and expertise for your projects.

Time-Efficient Hiring

Reduce your time-to-hire significantly. Our streamlined processes ensure that you find the right candidate faster, minimizing project delays.

Flexible Hiring Models

Whether you need permanent employees, contract-based workers, or temporary staffing solutions, Anicalls offers a variety of hiring models tailored to your unique business requirements.

Our Commitments

Guaranteed Talent Satisfaction

Flexible Engagement Terms

Performance Review Report Policy

Client Success Stories

"Anicalls has been an invaluable partner in our IT initiatives, particularly in RPA skills. Their expertise and seamless integration have significantly enhanced our operations. The team's professionalism and dedication have exceeded our expectations."

Rand Merchant Bank

"Anicalls’ remote IT support services, particularly in Oracle, have provided us with the flexibility and efficiency we needed. Their commitment to excellence and thorough understanding of our needs have made them a trusted partner."

iOCO

"The team at Anicalls is highly skilled and responsive, especially in Oracle Apps DBA. Their support has been crucial in managing our IT infrastructure effectively. Their comprehensive approach to IT solutions has greatly benefited our business."

KPMG

"We have been impressed with Anicalls’ ability to deliver customized IT solutions in Oracle Apps that meet our specific needs. Their remote services have been seamless and have greatly improved our operational efficiency."

Tiger brands

"Anicalls stands out for their exceptional service and expertise in .Net & SQL Development. Their ability to find the right talent quickly has been instrumental in the success of our projects. We are grateful for their support and partnership."

Clientele

"Partnering with Anicalls for IT niche combinations has been a strategic advantage for us. Their deep understanding of the IT landscape and ability to provide top-notch talent has been critical in achieving our goals. We look forward to continued collaboration."

IBM

"Anicalls has consistently provided us with highly skilled IT professionals in IT niche combinations who have seamlessly integrated into our teams. Their commitment to quality and efficiency is commendable, and we highly value our partnership with them."

Deloitte

"Anicalls has been a reliable partner in our IT endeavors, particularly in IT niche combinations. Their expertise and ability to deliver tailored solutions have significantly contributed to our success. We appreciate their dedication and look forward to future collaborations."

Standard Bank

Workday
Human Capital Management