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Customer Management Consultant (SAP S/4HANA)

Innovative Mindset: Breakthroughs happen at the nexus of experience and innovation. At Anicalls, we constantly challenge the status quo, driving transformative IT solutions for your business.

Roles & responsibilities

Implementation

Configure and customize the Customer Management module in S/4HANA to align with sales and service strategies.

CRM Integration

Ensure seamless integration of Customer Management with other CRM tools and applications.

Customer Data

Oversee customer data management, including segmentation, profiling, and data quality.

Sales and Service Processes

Map and optimize sales, service, and support processes within the system.

Reporting & Analytics

Set up dashboards and reports for insights into customer behaviour, sales trends, and service performance.

Marketing Integration

Coordinate with marketing modules or tools to ensure unified customer data and campaigns.

Training

Provide system training to sales and customer service teams to ensure efficient tool utilization.

Compliance

Ensure data handling and customer interactions are compliant with regulatory standards.

Continuous Improvement

Monitor the latest SAP Customer Management functionalities and advocate for relevant updates or integrations.

Benefits With Anicalls

Access to Vetted Talent

Save valuable time and resources by accessing a pool of candidates that have already undergone rigorous skill and background checks. Anicalls ensures that you receive profiles that align with your expectations and needs.

Tailored Matchmaking

Our advanced algorithms and expert consultants collaborate to provide bespoke matchmaking, ensuring that potential candidates not only fit the skill requirements but also resonate with your company's culture and ethos.

Global Reach

Anicalls extends beyond geographical boundaries. Source talent from a global pool, ensuring diverse perspectives and expertise for your projects.

Time-Efficient Hiring

Reduce your time-to-hire significantly. Our streamlined processes ensure that you find the right candidate faster, minimizing project delays.

Flexible Hiring Models

Whether you need permanent employees, contract-based workers, or temporary staffing solutions, Anicalls offers a variety of hiring models tailored to your unique business requirements.

Client Success Stories

"Anicalls has been an invaluable partner in our IT initiatives, particularly in RPA skills. Their expertise and seamless integration have significantly enhanced our operations. The team's professionalism and dedication have exceeded our expectations."

Rand Merchant Bank

"Anicalls’ remote IT support services, particularly in Oracle, have provided us with the flexibility and efficiency we needed. Their commitment to excellence and thorough understanding of our needs have made them a trusted partner."

iOCO

"The team at Anicalls is highly skilled and responsive, especially in Oracle Apps DBA. Their support has been crucial in managing our IT infrastructure effectively. Their comprehensive approach to IT solutions has greatly benefited our business."

KPMG

"We have been impressed with Anicalls’ ability to deliver customized IT solutions in Oracle Apps that meet our specific needs. Their remote services have been seamless and have greatly improved our operational efficiency."

Tiger brands

"Anicalls stands out for their exceptional service and expertise in .Net & SQL Development. Their ability to find the right talent quickly has been instrumental in the success of our projects. We are grateful for their support and partnership."

Clientele

"Partnering with Anicalls for IT niche combinations has been a strategic advantage for us. Their deep understanding of the IT landscape and ability to provide top-notch talent has been critical in achieving our goals. We look forward to continued collaboration."

IBM

"Anicalls has consistently provided us with highly skilled IT professionals in IT niche combinations who have seamlessly integrated into our teams. Their commitment to quality and efficiency is commendable, and we highly value our partnership with them."

Deloitte

"Anicalls has been a reliable partner in our IT endeavors, particularly in IT niche combinations. Their expertise and ability to deliver tailored solutions have significantly contributed to our success. We appreciate their dedication and look forward to future collaborations."

Standard Bank

Customer Management Consultant (SAP S/4HANA)

Innovative Mindset: Breakthroughs happen at the nexus of experience and innovation. At Anicalls, we constantly challenge the status quo, driving transformative IT solutions for your business.

On Boarding Process

Job description

Curated Talent Shortlisting

In-depth Consultant Engagement

Seamless Integration into Client Team

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