Customer Management Consultant (SAP S/4HANA)

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On Boarding Process

  • 1
    Job description

    Providing a clear and comprehensive overview of the role's responsibilities and expectations.

  • 2
    Curated Talent Shortlisting

    Thoughtfully selecting and presenting a tailored pool of skilled candidates.

  • 3
    In-depth Consultant Engagement

    Engaging candidates in thorough discussions to understand their expertise and alignment with client needs.

  • 4
    Seamless Integration into Client Team

    Ensuring a smooth transition and effective collaboration as the consultant becomes an integral part of the client's team.

In search of Customer Management Consultant ?

An SAP S/4HANA Customer Management Consultant focuses on maximizing customer satisfaction, sales efficiency, and service excellence within the S/4HANA ecosystem.

Specializes in CRM functionalities, ensuring a seamless customer journey.

Roles & responsibilities

Implementation

Configure and customize the Customer Management module in S/4HANA to align with sales and service strategies.

CRM Integration

Ensure seamless integration of Customer Management with other CRM tools and applications.

Customer Data

Oversee customer data management, including segmentation, profiling, and data quality.

Sales and Service Processes

Map and optimize sales, service, and support processes within the system.

Reporting & Analytics

Set up dashboards and reports for insights into customer behaviour, sales trends, and service performance.

Marketing Integration

Coordinate with marketing modules or tools to ensure unified customer data and campaigns.

Training

Provide system training to sales and customer service teams to ensure efficient tool utilization.

Compliance

Ensure data handling and customer interactions are compliant with regulatory standards.

Continuous Improvement

Monitor the latest SAP Customer Management functionalities and advocate for relevant updates or integrations.

Benefits With Anicalls

Our Commitments

Guaranteed Talent Satisfaction

Flexible Engagement Terms

Performance Review Report Policy

Testimonials

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