Diverse Candidate Pool
Foster innovation and inclusivity by tapping into our diverse pool of candidates from various backgrounds, experiences, and perspectives.
Providing a clear and comprehensive overview of the role's responsibilities and expectations.
Thoughtfully selecting and presenting a tailored pool of skilled candidates.
Engaging candidates in thorough discussions to understand their expertise and alignment with client needs.
Ensuring a smooth transition and effective collaboration as the consultant becomes an integral part of the client's team.
An RPA (Robotic Process Automation) Business Analyst acts as the intermediary between the business side of an organization and the technical team, ensuring that automation solutions are aligned with business needs and are designed efficiently. They play a critical role in identifying, refining, and detailing processes that are suitable for automation.
An RPA Business Analyst should possess a strong understanding of both the business domain and RPA tools. Their expertise lies in their ability to identify automation opportunities, break down complex processes, and communicate requirements clearly to all involved parties. They should have analytical thinking, attention to detail, and strong interpersonal skills to bridge the gap between the technical team and business stakeholders.
Anicalls works closely with business units to identify automation opportunities, gather requirements, and ensure the developed bots meet business needs.
Engage with business units to identify processes that are candidates for automation, based on factors such as volume, complexity, and rule-based nature.
Meet with stakeholders to gather detailed requirements for RPA projects, ensuring a clear understanding of business needs.
Create detailed process maps and flowcharts that outline every step of a process, capturing exceptions, decision points, and handoffs.
Assess the feasibility of automating certain processes, considering potential ROI, technical challenges, and business implications.
Work closely with RPA developers and solution architects to ensure that the automation solutions being designed meet the business requirements.
Coordinate UAT sessions with business users to ensure the automated solution meets the business requirements and functions as expected.
Assist in educating the business about RPA and the changes it brings. This may involve training users or helping with the transition from manual to automated processes.
Act as the point of contact for feedback from business users on automated processes and funnel this feedback to the development team for continuous improvement.
Once a bot is deployed, monitor its performance, efficiency, and accuracy, providing feedback to developers for improvements.