Salesforce Business Analyst

Effortless Integration: Experience the brilliance of our swift and seamless onboarding, ensuring your projects transition effortlessly and effectively.

Salesforce Business Analyst

On Boarding Process

  • 1
    Job description

    Providing a clear and comprehensive overview of the role's responsibilities and expectations.

  • 2
    Curated Talent Shortlisting

    Thoughtfully selecting and presenting a tailored pool of skilled candidates.

  • 3
    In-depth Consultant Engagement

    Engaging candidates in thorough discussions to understand their expertise and alignment with client needs.

  • 4
    Seamless Integration into Client Team

    Ensuring a smooth transition and effective collaboration as the consultant becomes an integral part of the client's team.

Are you in search of Salesforce Business Analyst?

A Salesforce Business Analyst bridges the gap between business needs and the Salesforce platform. By understanding both the business's goals and Salesforce's capabilities, they play a pivotal role in ensuring that Salesforce implementations are tailored, effective, and efficient.

Serves as the bridge between stakeholders and technical teams. Anicalls's consultants gather business requirements, document them, and work closely with developers to ensure that the solutions align with business needs.

Roles & Responsibilities

Requirement Gathering

Meet with stakeholders to capture and understand their CRM needs and translate them into clear and concise requirements.

Solution Design

Propose Salesforce solutions that cater to the business's unique needs while aligning with platform capabilities.


Create detailed documentation, including functional specifications, data mappings, process flows, and user stories.

Configuration & Testing

Collaborate with Salesforce Admins and Developers to configure the solution. Validate the configurations and customizations through testing.

Stakeholder Collaboration

Act as a bridge between the technical team and business units, ensuring both parties understand project scopes and desired outcomes.

Data Analysis

Analyze data within Salesforce to uncover trends, provide insights, and make recommendations for process improvements.

Training & Support

Develop user guides, FAQ documents, and training materials. Assist in training sessions and provide post-implementation support.

Process Improvement

Constantly review processes and workflows to suggest improvements, optimizations, and automations.

UAT Coordination

Lead User Acceptance Testing (UAT) efforts, ensuring that end users test the system for real-world scenarios.

Benefits With Anicalls

Our Commitments

Guaranteed Talent Satisfaction

Flexible Engagement Terms

Performance Review Report Policy


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