Managed Services
At Anicalls, we offer a comprehensive range of Managed Services designed to support your business’s critical
IT applications and infrastructure. We specialize in SAP, Oracle, Microsoft, salesforce and AWS platforms, providing
end-to-end management of both applications and cloud infrastructure to ensure seamless operations and minimize downtime.
Our Managed Services are delivered through a blended delivery model, combining onshore, offshore, and nearshore resources for optimal cost-efficiency
without compromising on service quality. We adhere to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), ensuring consistent and
measurable outcomes that align with your business goals.
What We Offer:
- Application Management: Comprehensive support for the management, maintenance, and optimization of your enterprise applications, ensuring high availability and peak performance.
- Cloud Infrastructure Management: 24/7 monitoring and management of your cloud infrastructure to ensure scalability, security, and reliability.
- Proactive Monitoring: Our team ensures proactive monitoring and incident management to address issues before they impact your business operations.
- Performance Optimization: Regular health checks and performance tuning to ensure your applications and infrastructure are always running at their best.
- Compliance & Security: Robust governance models to ensure compliance with industry standards and regulatory requirements, along with advanced security protocols to safeguard your data.
By choosing Anicalls, you gain access to a team of seasoned professionals dedicated to ensuring the stability, scalability, and security of your IT environments while allowing you to focus on driving business innovation and growth.
System Implementation (SI) Services
In addition to our Managed Services, Anicalls also provides world-class Systems Implementation (SI) Services for both commercial
off-the-shelf (COTS) and custom-built applications. Whether your organization is deploying a new ERP system, migrating to the cloud,
or implementing a custom software solution, Anicalls ensures a successful outcome with our rigorous and tailored implementation methodologies.
We follow a hybrid delivery approach, combining on-site expertise during critical stages of the project with remote delivery to maximize efficiency and control
costs. Our SI services span the entire project lifecycle, from strategic planning and system design through to implementation, testing, and post-go-live support.
Our SI Services Include:
- Full-Cycle Implementation: From requirements gathering, blueprinting, and system configuration, to testing and final deployment, we manage the entire implementation process.
- Packaged and Custom Solutions: Expertise in implementing leading enterprise applications such as SAP, Oracle, Microsoft Dynamics, as well as custom-built software solutions tailored to your business needs.
- Project Management Excellence: Our project management approach ensures timelines are met, budgets are adhered to, and delivery quality is maintained throughout the project.
- Hybrid Delivery Model: We combine on-site involvement for critical tasks with off-site execution for non-core tasks, ensuring cost-effective and efficient project delivery.
- Quality Assurance and Testing:Comprehensive testing methodologies to ensure that the implemented system functions as intended and integrates seamlessly into your existing IT landscape.
- Post-Go-Live Support:Dedicated support post-implementation to ensure a smooth transition to the new system, with continuous optimization and issue resolution.
With Anicalls, you can trust that your system implementation will be handled with precision, expertise, and a commitment to success. Our proven approach reduces risk, accelerates time-to-value, and ensures your new systems are fully aligned with your strategic business goals.
Why Choose Anicalls?
- Proven Expertise: Decades of experience in managing and implementing complex IT systems across diverse industries
- Flexible Delivery Models: A combination of onshore, offshore, and nearshore models to provide maximum flexibility and cost savings
- Outcome-Driven Approach: Clear KPIs and SLAs tailored to your business objectives to ensure measurable and impactful results.
- Global Reach with Local Support:Our global team of experts ensures round-the-clock service availability, with the benefit of local support and understanding of regional nuances.
- Client-Centric Focus: A personalized approach to service delivery, ensuring that every solution is customized to meet your unique business requirements.
Partner with Anicalls for your Managed Services and Systems Implementation needs, and take your business to the next level of digital transformation with confidence.