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Trust Centre & Privacy Policy

How Anicalls collects, uses and protects the information you share with us, and how AI is governed across every engagement. Written in plain language, not legal boilerplate.

Data Collection

What information we collect

We only collect what is needed to respond to your enquiry, run your account, or deliver a service you have asked for. This is exactly what that includes.

InformationCollected whenWhy
Name, email, job title, company and countryYou submit a form on this siteTo respond to your enquiry and route it to the right specialist
Message details and any file you attachYou submit a form on this siteTo understand your requirement and prepare a recommendation
IP address and browser informationAutomatically, with every form submissionTo prevent spam and abuse, and to troubleshoot delivery issues
Booking date, time and contact detailsYou book a consultation or briefingTo confirm the booking and send calendar details
Account name, email and a hashed passwordYou register for an Anicalls accountTo authenticate you and manage your account
Data Use

How we use your information

Your information is used to respond to enquiries, prepare workforce recommendations, confirm bookings, manage your account where applicable, and meet our own record-keeping obligations. We do not sell your information, and we do not share it with third parties for their own marketing.

Cookies & Storage

What we store in your browser

This site does not use third-party advertising or tracking cookies. A small amount of browser local storage is used for functional purposes only, for example remembering which office you last selected on the Contact page. You can clear this at any time through your browser settings without affecting how the site works.

Data Protection

How we protect your information

Every form on this site is built around the same set of protections, regardless of which team receives your submission.

Encrypted in transit

Every form submission and account action runs over HTTPS.

Rate limiting

Automated checks block repeat and duplicate submissions from abusing our forms.

Hashed passwords

Account passwords are stored as salted hashes. We never store or see them in plain text.

Secure file handling

Uploaded files are restricted by type and size, and are never executed as code.

Access controls

Stored data is only accessible to the team members who need it to do their job.

Data minimisation

We ask for what a form needs to do its job, and nothing beyond that.

Audit logging

Errors are logged in detail for our engineers. You are only ever shown a plain, honest message.

No ad trackers

No third-party advertising or analytics trackers run on this site.

AI Governance

AI is never fully automated here

Every AI employee we deploy, including any AI-assisted screening used on this site's hiring form, operates inside Agent OS™, our governance layer. That means human review before any consequential decision, a full audit trail, and a clear path to a human when one is needed. Read more on the Agent OS™ page.

Responsible AI in recruitment and workforce tools

Human-in-the-loop reviewExplainability of AI-assisted screeningBias monitoringAudit trailCandidate communication transparencyData minimisationRole relevance checksApproval gates before client submissionNo fully automated rejection without human reviewAI governance readiness
Your Rights

Your rights over your information

Depending on where you are based, data protection law gives you specific rights over the information we hold about you. This includes the UK and EU General Data Protection Regulation (GDPR) and South Africa's Protection of Personal Information Act (POPIA).

  • Access the information we hold about you
  • Correct anything that is inaccurate or incomplete
  • Ask us to delete your information, where we are not required to keep it
  • Object to or restrict certain uses of your information
  • Request a copy of your information in a portable format
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at sales@anicalls.com. We aim to respond within 30 days.

Questions about your data?

Email our team directly. A real person will read it and respond.

Email sales@anicalls.com