Salesforce is a cloud computing service that specializes in customer relationship management. Salesforce’s services enable businesses to use cloud technology to better connect with customers, partners, and potential customers.
The cloud-based software system allows corporations to track analytics, customer success and support, customer complaints and a spread of other alternative CRM functions with the convenience of cloud storage and access wherever the users are. Important benefits of Salesforce as follows:
- Customer information
- Account Planning
- Time Management
- Time Collaboration
- Accessibility